Stock, set up and maintain the box office area Answer all questions and provide detailed and accurate information Perform ticket sales for all entertainment, including assisting guests with modifications, or cancellation requests Verbally communicates information to guests regarding the property's facilities whenever possible Resolve guest complaints within the scope of a

The following and other duties may be assigned as necessary Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner. Develops relationship with players to grow customer base and increase Company revenues by assuring customer retention and repeat business. Attracts and manages customers through weekly tele

Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage. Stocks, vacuums, and keeps merchandise neatly displayed. Is knowledgeable on all items carried in the retail venue. Conducts inventory as needed. Assists in new visual display layout. Relieves other team members for

Manages daily operations of the property's advertising efforts. 2. Works collaboratively with internal / external business partners in the ongoing development and production of all direct marketing, advertising, promotional and collateral campaigns. 3. Provides summaries of data to the Marketing Director to monitor productivity and measurable goals of all Advertising, pro

Responsible for actively building and retaining customer relations by anticipating guests needs and acts as a mentor to employees in order to provide superior customer service. Hires, trains, motivates, evaluates, and manages staff, ensuring proper staffing and that employees receive adequate guidance and resources for achievement of job responsibilities. Manages and coor

1. Greet and seat guests at table according to guest preference, table availability, and within proper rotation guidelines. 2. Ensure business flow and distribution of customers to server by following the direction of management, fair and consistent seating rotation of tables, and communication with staff of business volume changes. 3. Provide guests with menus, inform gu

Maintain and replenish all beverage, ice, supplies, and condiments at service areas and bars. Assist with inventory control by alerting bartender when the supplies are low. Assist bartenders/servers in setting up, cleaning and maintaining of all bars and food and beverage service areas. Thoroughly cleans and restocks all stations, bars, storerooms at closing shift. Respon

Mix and dispense beverages for guests according to established recipes and procedures. Take drink orders from servers and process drink orders in a timely and efficient manner. Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment. Adhere to all state, cou

Creates beverages for guests according to established recipes and procedures and individualized Process all orders in a timely and efficient manner. Delivers Legendary Service to all customers by acting with a "customer comes first" attitude and connecting with the customer. Responds to customer needs and says thank you to every customer. Assist customers in the selection

Mix and dispense beverages for guests according to established recipes and procedures. Take drink orders from servers and process drink orders in a timely and efficient manner. Operate and balance computer cash drawer and take payment from guest(s) when assigned. Properly process transactions, involving cash, credit card or other forms of payment. Adhere to all state, cou

ESSENTIAL FUNCTIONS Prepares annual operating budget for casino operations, hotel operations, and harness operations. Analyzes actual results of casino operations, hotel operations, and harness operations. Prepares weekly forecast for casino operations, hotel operations, and harness operations. Advises senior management of significant variations in operating results. Eval

Take orders from customers or Cocktail Waitress. Mixes ingredients such as liquor, soda, water, sugar, bitters, etc. to prepare cocktails and other drinks. Serves wine and draft beer or bottled beer. Collects money for drinks served. Orders or requisitions liquors and supplies. Arranges bottles and glasses to provide a neat and attractive display. Slices and pits fruits f

Responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service. Oversees duties of supervisors in individual food and beverage outlets. Develop and motivate employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews. Responsible for

The Spa Desk Attendant assists patrons of the Spa and maintains the cleanliness of the spa and fitness center. Schedules appointments for the treatments and processes payments. ESSENTIAL DUTIES AND RESPONSIBILITIES Issues locker and locker keys. Collects soiled linens and delivers them to the laundry room on a daily basis. Picks up clean linens on a daily basis. Maintains

Assign duties to employees within the EVS department. Assist in EVS duties, removing litter from public spaces, cleaning ash trays, slot machines, cleaning and stocking restrooms, cleaning spills in nightclubs, covering housekeeping calls, shampooing carpets. Inspect work to see that employees are performing up to standards. Answer calls to the radio and respond as needed