SUMMARY: The Spa Desk Attendant assists patrons of the Spa and maintains the cleanliness of the spa and fitness center. Schedules appointments for the treatments and processes payments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Issues locker and locker keys.
2. Collects soiled linens and delivers them to the laundry room on a daily basis. Picks up clean linens on a daily basis.
3. Maintains stock items for the health spa.
4. Demonstrates operation and explains purpose of exercise equipment.
5. Processes memberships and inputs into computer database.
6. Answers phone calls and schedules spa service appointments.
7. Collects fees and processes transactions for use of facilities, services, and retail merchandise.
8. Follows the Customer Service Model at all times.
9. Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Regular attendance required.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent. One to three months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any.

LANGUAGE SKILLS

Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Working knowledge of Microsoft Office products and Micros Inventory software.

REASONING ABILITY

Remembering Details, Using Arithmetic, Reading, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Examining & Observing Details.

PHYSICAL DEMANDS

Standing, Walking, Reaching, Kneeling, Carrying, Hearing, Lifting 50lbs, Sitting, Bending/Stooping, Observing, Stretching, Pushing, Turning, Balancing.

WORK ENVIRONMENT

Inside, Noisy, Odors, Changing Temperatures, Dirty, Gloves.

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.