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The Customer Service Associate will perform activities in accordance with company standards to accomplish the Company objective of being the lowest cost and best provider of ground transportation. Quality being defined in terms of excellent customer service, cash handling, safety, on time performance, ease of use, cleanliness of terminal and buses, and pleasant customer experience. DUTIES Provides
Posted Today
The Janitor is responsible for the cleaning of and the maintenance within the terminal to ensure a clean and sanitary environment for customers and employees. Job Activities Follows posted janitorial cleaning schedule outlining areas and with what frequency they are to be cleaned. Shifts are assigned to various cleaning tasks to assure on going cleaning throughout the 24 hour period. Follows poste
Posted Today
Lead and manage the driver recruitment, hiring, and engagement function in Greyhound's largest and most critical driver domicile, New York City Port Authority. Key Duties Lead the driver recruiting effort in NYD area, including advertising, job fairs, on site promotions, and employee referral program. Screen all driver applications for NYD. Schedule and conduct interviews. Order background checks.
Posted 1 day ago
The Sr. Devops Engineer needs to be a proven self driven implementer of cloud and automation technologies. This role will be a hands on leader in delivering solutions to business needs by working with multiple teams in a fast paced environment. Key Duties Write code and integrate various systems together utilizing both open source as well as best in breed closed source technologies. Leverage tech
Posted 1 day ago
Provides ongoing maintenance and proactive performance monitoring, and supporting users. Provides highest level of hands on database support for application support and development teams, including work with T SQL, PL SQL, I SQL, Stored Procedures, SSIS packages, etc. Provides high level of support and assists team in troubleshooting and tuning production database and integration issues. Will reac
Posted 1 day ago
Supports the overall objectives of the Commercial organization by leading the management of Greyhound's passenger demand forecasting and optimization systems. The Forecasting manager will ensure the smooth functioning of these systems by implementing monitoring and controls, addressing issues, and proactively identifying opportunities to improve algorithms and related business processes. In additi
Posted 1 day ago
Direct supervision of drivers under area of responsibility. KEY DUTIES Daily interaction with the driver workforce. Reviews manpower needs and ensures proper coverage. Responsible for planning of driver vacations, future books offs and run change assignment. Makes sure drivers are properly credentialed to operate a commercial motor vehicle. Ensures drivers are reporting to work on time and in comp
Posted 1 day ago
The Sr. Dispatcher will work closely with the Dispatch Manager and field operations to ensure resource demands are met, will review fleet plans and make necessary adjustments. The Sr. Dispatcher will handle all incident and collision reports, and will troubleshoot on board systems to provide assistance. Key Duties Ensure efficient driver operations through effective communication with drivers, fie
Posted 3 days ago
The Operation Support Center Specialist is responsible for taking all collision and incident reports for GLI, GLC, GDM, VTC and BOLT as well as thermal reports for these companies and all other First Group companies. Supports drivers with cell phone and cell phone apps, using prescribed methods and track all support calls through ServiceNow system. Supports OSC Staff as needed. Key Responsibilitie
Posted 3 days ago
This position is responsible for calling and assigning available drivers to work, monitoring capacity needs, and reacting to issues that arise in the course of normal day to day business. These issues may include; repositioning equipment and drivers, adhering to assigned pools, routing messages and maintenance priority messages. Key Duties Ensure efficient driver operations through interaction wit
Posted 3 days ago
The Dispatch Manager is responsible for executing and adjusting the strategic operations plan to ensure Company KPI's, safety standards and state and federal compliance standards are met. Provides guidance and direction to dispatch supervisors, drivers and field operations as needed. Assumes the duties of the Fleet Planners when they are not available or as needed. KEY RESPONSIBILITIES Reviews, ad
Posted 3 days ago
Food Service Attendant If you enjoy a fast paced work environment and find satisfaction in working with the public, then Greyhound has the opportunity for you! Bring your outgoing personality, ability to stay organized and excellent customer service skills to a company that values hard work and dedication. Our Food Service Attendant's primary responsibility is ensuring that Greyhound customers hav
Posted 3 days ago
Food Service Attendant If you enjoy a fast paced work environment and find satisfaction in working with the public, then Greyhound has the opportunity for you! Bring your outgoing personality, ability to stay organized and excellent customer service skills to a company that values hard work and dedication. Our Food Service Attendant's primary responsibility is ensuring that Greyhound customers hav
Posted 3 days ago
Food Service Attendant If you enjoy a fast paced work environment and find satisfaction in working with the public, then Greyhound has the opportunity for you! Bring your outgoing personality, ability to stay organized and excellent customer service skills to a company that values hard work and dedication. Our Food Service Attendant's primary responsibility is ensuring that Greyhound customers hav
Posted 3 days ago
Oversees the overall customer experience and day to day operations to include On Time Performance. Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Responsible for effective employee/labor relations. Compliance with audit and budget key performance indicators. Major Responsibilities Selects, trains and mentors all managers and supervisors.
Posted 3 days ago
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