Enter prescriptions and verify appropriate and accurate information Contact patients, pharmacists and doctor's offices to resolve claims issues Process prescriptions (from intake to order completion) Resolve customer issues; ensuring accurate information is provided You'll be rewarded and recognized for your performance in an environment that will challenge you and give y

Understand the Culture and Values of Southwest Medical and OptumCare Learn about Population Management and the way it is implemented at Southwest Medical Get to know Southwest Medical Providers and Staff Mentoring by Southwest Medical Physicians Opportunity to do elective rotation with Southwest Medical Attend Quarterly provider meetings and monthly department meetings wh

Understand the Culture and Values of Southwest Medical and OptumCare Learn about Population Management and the way it is implemented at Southwest Medical Get to know Southwest Medical Providers and Staff Mentoring by Southwest Medical Physicians Opportunity to do elective rotation with Southwest Medical Attend Quarterly provider meetings and monthly department meetings wh

Rapidly formulate a differential diagnosis from assessments conducted within the clinic setting Develop and implement treatment plans for patients assigned within the primary care team Develop and actualize plans for the primary care team as assigned Provide guidance to nursing personnel towards treatment plans and care issues Document treatment plans in the medical recor

Rapidly formulate a differential diagnosis from assessments conducted within the clinic setting Develop and implement treatment plans for patients assigned within the primary care team Develop and actualize plans for the primary care team as assigned Provide guidance to nursing personnel towards treatment plans and care issues Document treatment plans in the medical recor

Rapidly formulate a differential diagnosis from assessments conducted within the clinic setting Develop and implement treatment plans for patients assigned within the primary care team Develop and actualize plans for the primary care team as assigned Provide guidance to nursing personnel towards treatment plans and care issues Document treatment plans in the medical recor

Southwest Medical (SM ) is a multi specialty group of Physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, fourteen clinical locations including nine health care centers, six urgent care clinics, four convenient care centers and an outpatient surgery center. SMA offers patients compassion, innovation, and quality care throughout sout

Administering injections Diagnostic testing Phlebotomy Quality surveys and various other procedures You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications High schoo

Collection and documentation of patient information to include vital signs, chief compliant, review of medications, allergies health risk screen information, status of extended care benefits and other services Provide clinical intervention such as drug administration, treatments, and procedures as ordered by provider and within scope of practice Assist with phone calls an

Answers a minimum of 11 calls per hour resolving moderate to complex issues Schedule and verify appointments in clinical information system Verify and update patient demographic and insurance information Send and receive tasks to Provider offices to assist patient with access to medical care Receive and process; expedite, stat and at risk referrals Contact patients to adv

Conduct in home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam Perform evidence based practice screenings including point of care testing (as appropriate) Identify diagnoses to be used in care management and active medical management in the furtherance of treatment For

Greets patients as they arrive and manage appropriate standard wait times Complete check in and check out tasks to include patient demographic verification, insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and da

Answers all phone calls from 3 phone ques (scheduling, high priority, and overflow) Intakes all demographic information for new patients Updates demographic information for existing patients Collects insurance information Requests medical records from the pcp/hospitals/referring physician for new patients Schedules/Reschedules/Cancels patient's appointments for multi loca

Provide exceptional service to all customers Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct in IDX and update as necessary Collect appropriate co pays and adhere to all cash handling policies Schedule appointments as necessary, verifying correct visit type and primary care provider Responsible for

Primarily answering prior authorization with inbound calls (up to 50 to 70 calls per day) from providers/members as well as research and resolve formulary and benefit issues using the appropriate reference material Process authorizations through various computer systems and use of job aid/policies/procedures ensuring the accuracy of all data and updating as necessary Have