Outcomes and Activities:

System Architecture and Design:

• Collaborate with software engineers, architects, and operations teams to design highly reliable and scalable systems.
• Evaluate existing systems and propose improvements to enhance reliability, performance, and availability.

Implementation and Coding:

• Develop and implement code to automate operational processes and tasks to improve system reliability and efficiency.
• Create and maintain scripts and tools for monitoring, logging, and alerting.

Monitoring and Incident Response:

• Implement and manage monitoring solutions to proactively identify and address reliability issues.
• Participate in on-call rotations and respond to incidents promptly to minimize downtime.

Performance Analysis and Optimization:

• Conduct performance analysis to identify bottlenecks and optimize system performance.
• Work with development teams to address performance-related issues in the codebase.

Capacity Planning:

• Collaborate with capacity planning teams to ensure systems can handle anticipated growth and demand.
• Proactively identify capacity-related challenges and propose solutions.

Documentation:

• Maintain comprehensive documentation for system configurations, processes, and procedures.
• Contribute to knowledge sharing within the team and across departments.

Competencies: The following items detail how you will be successful in this role.

• Development: Develops solutions using standards and best practices of the applications language. Writes code that implements the design that is testable, extensible, efficient and maintainable.
• Impact Analysis: Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.
• Solution Design: Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements. Ability to design at both high and low levels of abstraction, understand complex requirements and translate into understandable solutions. Ability to accurately estimate based on requirements.
• Technical Domain: Have an understanding of the technical domain, including the application architecture, design and data of the application they support and systems to which it interfaces.
• Facilitation Techniques: Organize, support and/or conduct workshops, meetings, presentations specific to the objectives of each, problem to be solve, and needs of the audience.

Requirements:

• Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent experience.
• 5+ years of experience as a Site Reliability Engineer or similar role
• Strong programming and scripting skills (e.g., Python, Shell, Java).
• In-depth knowledge of system architecture, distributed systems, and networking.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
• Proficiency in using monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
• Familiarity with continuous integration and continuous deployment (CI/CD) practices.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Certification in relevant areas (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator) is a plus.
  

Preferred Experience:

• Proven track record of managing Linux-based environments and leading cloud migration projects.
• Experience in J2EE/WebLogic/Tomcat application environments.
• Strong coding skills in languages such as Python with the focus on automation and tooling.
• Expertise in observability tools and platforms such as Dynatrace or Splunk.
• Hands on experience with infrastructure as code (IaC) tools such as Ansible, Terraform or CloudFormation.
• Experience in incident response including triage mitigation recovery documentation and reporting.
  

Targeted Total Compensation: $150,000.00 - $222,500.00. Total compensation is comprised of a competitive base salary and an annual variable compensation package.

INDENGLP

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Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

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